Florence Bank

Information Center

Access a variety of resources to help make your banking life easier.

Call Us
413.586.1300
800.644.8261
Monday - Friday: 8:00am - 5:00pm
Saturday: 8:00am - 12:00pm

Email Us
Are you an existing customer? Please sign in to your online banking and drop us a line using our secure Message Center.
Write Us
PO Box 60700
Florence, MA 01062

FraudDetect Customer Service
Available 24/7
Within the U.S.: 833.735.1891
International: 614.564.5105

After Hours
Lost or Stolen ATM/Debit Card
To cancel: 833.337.6075
Internationally: 614.564.5105

24-Hour Automated Access Line
1.888.FSB.ACCT (1.888.372.2228)
1.888.FSB.ACCT (1.888.372.2228)

Fax Numbers
Loan Origination
Insurance Binders
Other Loan Documents
413.582.9367

Deposit Operations
Credit Checks
413.586.0241
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Dial 1.888.372.2228



Florence Bank's friendly, knowledgeable staff are ready to provide the answers and financial solutions you need at all of our branches. Open checking and savings accounts, apply for a mortgage or business loan, and much more!
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Stay up to date on our holiday hours and closings for the year.
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Tell us what accounts you’re interested in and we’ll connect with you to answer all your questions.

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Keep your information up to date by filling out the form and send it back to us with your current address.

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The answers to all your important Florence Bank related questions – all in one place!
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The only thing better than having a Florence Bank account, is having a Florence Bank career. Our employees are committed to working hard, helping people, and functioning as a team. If you're interested in banking, have a strong customer service background, and want to be part of a company that has respect for every employee, Florence Bank is the perfect place to develop your career.
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The ABA number (also known as a routing or transit number) is a number that identifies Florence Bank within the national banking system. Florence Bank's ABA number is 211871688.


We're donating $150,000 to local non-profit organizations in our Annual Customers' Choice Community Grants Program, and you decide who gets the money! Be sure to vote before December 31st to make your vote count.
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Reordering checks online is fast, easy and convenient.

Please make sure you have your Routing Number, Transit Number, and Account Number ready. 

Important:
 
  • If your name or address has changed since your previous check order, please notify your financial institution or call 1-800-275-1053 before placing your order.
  • For your security, we do not display any personal or shipping information.
  • Your account will be debited for purchases only after you have placed your order.
  • Harland Clarke is providing a service on behalf of Florence Bank.