Contact Us
How to reach us
Call Us
413.586.1300
413.586.1300
800.644.8261
Monday - Friday: 8:00am - 5:00pm
Saturday: 8:00am - 12:00pm
Saturday: 8:00am - 12:00pm
Email Us
Are you an existing customer? Please sign in to your online banking and drop us a line using our secure Message Center.
Write Us
PO Box 60700
Florence, MA 01062
FraudDetect Customer Service
Available 24/7
Within the US: 833.735.1891
International: 614.564.5105
International: 614.564.5105
After Hours
Lost or Stolen ATM/Debit Card
To cancel: 833.337.6075
Internationally: 614.564.5105
Internationally: 614.564.5105
24-Hour Automated Access Line
1.888.FSB.ACCT (1.888.372.2228)
1.888.FSB.ACCT (1.888.372.2228)
1.888.FSB.ACCT (1.888.372.2228)
Fax Numbers
Loan Origination
Insurance Binders
Other Loan Documents
413.582.9367
Loan Origination
Insurance Binders
Other Loan Documents
413.582.9367
Deposit Operations
Credit Checks
413.586.0241
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